FACULTAD DE INGENIERÍA MECÁNICA - UNI
Implementation and scalable Moodle cloud infrastructure. Module development.
www.campusvirtualfim.com Moodle Support
Moodle Support and Maintenance
We provide 24/7 support, installation, upgrades and maintenance for your Moodle Platform, including cloud infrastructure support.
Our specialist team has years of experience in Moodle support and maintenance, keeping your platform running without problems.
- +10 years of experience
- +600 implementations
- 18 countries
- 24/7 support
24/7 support
Always-on assistance via tickets, chat, phone and email.
Specialized technical support
Installation of updates, plugins and third-party integrations.
Administrative support
We answer administrators' questions about platform functionality.
Server configuration
Hosting support and LMS server configuration.
24/7 support
Support, administration and maintenance for Moodle platforms and classrooms
We provide 24/7 support for Moodle virtual platforms.
Our experienced professionals are effective at managing and supporting Moodle platforms. We work with companies, government agencies, educational institutions and other organizations.
What's included
Our LMS support services include
We cover both administrative support for those who manage the platform and technical support for your LMS.
Administration questions
Administrative support: we help with the questions your company has about Moodle functionality as an administrator.
Plugin issues
Administrative support for any problem that arises when installing plugins and add-ons.
Installation and upgrades
Installation and upgrades of your Moodle LMS.
Troubleshooting
Guidance on resolving issues related to the Moodle platform.
Add-ons and integrations
Installation of LMS add-ons and integrations with third-party applications and databases.
Customization and branding
Platform customization and brand design.
Server and hosting
LMS server configuration and hosting support.
Application development
Application integration and development for your platform.
Tailored to you
Get personalized support
Our LMS support services keep your Moodle platform up to date, with security and performance optimization in mind. Our experience and dedication are the added value of every service we deliver.
Because LMS support requires specialization, we have expert professionals with years of experience in this field.
Channels
LMS support service tools
Choose the channel that's most convenient for you to reach our experts.
Tickets
Our ticket management system ensures every request gets a prompt response.
Chat
Connect with our experts via live chat for a quick solution to your issue.
Phone
Our experts are available to help with your technical issues through phone support.
Email us and we'll help you resolve your issues faster.
Is it for you?
This service is ideal if…
- Ideal if your Moodle platform needs upgrades or security patches.
- Ideal if you don't have an in-house technical team to manage the LMS.
- Ideal if you need ongoing support for companies or government agencies.
- Ideal if you want to resolve issues quickly via tickets or live chat.
How we work
Our process
- 1Platform assessment
We evaluate the current state of your Moodle and its installed plugins.
- 2Support and maintenance plan
We define the scope: upgrades, integrations, hosting or all of the above.
- 3Support delivery
We handle requests and resolve issues via tickets, chat, phone or email.
- 4Ongoing follow-up
We monitor performance and apply improvements proactively.
10+ yearsimplementing e-learning platforms
18 countrieswith clients in Latin America and Europe
600+implementations delivered
24/7support for clients
Portfolio
See all projects →Projects
Platforms we designed, implemented and operate for universities, public institutions and companies.
AUTORIDAD PORTUARIA NACIONAL
Design and implementation of a scalable Moodle cloud architecture.
campusvirtual.apn.gob.pe
SUNAT
Design and implementation of a scalable Moodle cloud architecture.
manejandolosconflictossunat.com
CÁMARA DE COMERCIO DE LIMA
Implementation, customization and scalable Moodle cloud infrastructure. Module development.
www.icam.edu.pe
ProEmpresa Platform
Design and implementation of a scalable Moodle cloud architecture.
proempresa.com.peClients
Organizations that trust us
FAQ
Your questions answered
Can’t find your answer? Write to us and a specialist will reply.
What does Moodle technical support include?
It includes LMS installation and upgrades, platform troubleshooting, add-on and integration installation, and server configuration.
Do you provide support outside business hours?
Yes. We provide 24/7 support for Moodle virtual platforms.
Which support channels do you offer?
We offer a ticket system, live chat, phone support and email.
Do you work with government agencies or educational institutions?
Yes. We support companies, government agencies and educational institutions.
Does support include design customization?
Yes. Our technical support includes customization and brand design for your platform.
Can you help me with integrations with other applications?
Yes. We handle application integration and development with third-party databases and systems.
Contact
Request a proposal
Tell us about your project. A specialist will review your case and reply with a tailored proposal, at no obligation.
- WhatsApp+51 965 242 448
- Emailcontacto@aulasmoodle.lat
- HoursMonday to Friday, 9:00 to 18:00 (Lima time) · 24/7 support for clients
AulasMoodle is nowAulaxis: the same team, with 600+ implementations in 18 countries.
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